Privacy Policy

 

🛡️ Privacy Policy

Olivia Glow (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

📌 Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, as you browse the site, we collect information about:

  • Pages or products viewed

  • Websites or search terms that referred you

  • How you interact with the site

We refer to this as “Device Information.

🛒 Order Information

When you make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Email address

  • Phone number

We refer to this as “Order Information.”

⚙️ How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you

  • Screen orders for fraud or risk

  • Improve our website and customer experience

  • Provide marketing or promotional offers (if you opt in)

📢 Marketing & Advertising

With your permission, we may use your information to provide you with targeted advertisements or marketing communications.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Contacting us directly

🔗 Sharing Your Information

We share your information with trusted third parties to help us operate our business, including:

  • Shopify (our eCommerce platform)

  • Payment providers

  • Shipping partners

  • Marketing platforms (e.g. Meta, Google)

These providers only use your data to perform services on our behalf.

🍪 Cookies

We use cookies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Personalise content and ads

You can disable cookies in your browser settings.

🔒 Data Retention

We retain your Order Information for our records unless you ask us to delete it.

🛑 Your Rights (UK & EU Customers)

If you are a UK or EU resident, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

To exercise these rights, contact us below.

🔐 Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

📅 Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons.

📧 Contact Us

For more information or if you have any questions, contact us at:

👉 support@oliviaglow.co